Contact Form - by mathieu67 - on WordPress WooCommerce support

This topic has 35 replies, 4 voices, and was last updated 7 years, 5 months ago ago by Jack Richardson

  • Avatar: mathieu67
    mathieu67
    Participant
    October 8, 2016 at 13:46

    How do I show ALL categories on “SHOP” page even if they don’t have any products? I remember seeing this somewhere but now I can’t find it anywhere!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 10, 2016 at 08:05

    Hello,

    Please refer to this article:
    https://majemedia.com/woocommerce-how-to-show-empty-categories/

    Best regards,
    Jack Richardson.

    Avatar: mathieu67
    mathieu67
    Participant
    October 19, 2016 at 17:45

    I did a view source on my site to see which meta images Facebook is pulling when someone share my homepage and I it’s pulling the logo. went to header.php to change it but don’t see how/where it’s pulling that info.

    Where can I change the image URL for the meta image?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 19, 2016 at 19:09

    Hello,

    Add featured image to your home page, then clear Facebook cache here https://developers.facebook.com/tools/debug/

    Regards,
    Eva Kemp.

    Avatar: mathieu67
    mathieu67
    Participant
    October 19, 2016 at 19:19

    Some serious bugs here:

    1. On iPhone/Mobile, all the sidebars show on the very top of pages… for example: the single product page, the categories page, the about us page..all the pages, the sidebars are showing on the very top. People have to scroll all the way down to see the product or content..

    2. On mobile, homepage only shows 5 products. I would like to have 10-15 or 20

    3. I had to reconfigure my theme options twice because whenever I disable ‘Responsive’ or enable ‘No Right Click’ the theme options go back to default. In fact, it even erase some stuff I added..even [share]

    Avatar: mathieu67
    mathieu67
    Participant
    October 19, 2016 at 20:39

    I would like to disable all sidebars on mobile

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 08:35

    Hello,

    Please provide with correct WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: mathieu67
    mathieu67
    Participant
    October 20, 2016 at 08:50

    Info attached.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 09:26

    Hello,

    To disable sidebar on mobile add this code in Custom CSS for mobile:

    .sidebar-mobile-top .sidebar {
      display: none;
    }

    Also you can move sidebar to bottom in Theme Options > Blog Layout > Sidebar position for responsive layout > Bottom.

    Best regards,
    Jack Richardson.

    Avatar: mathieu67
    mathieu67
    Participant
    October 20, 2016 at 12:35

    Works perfectly. What about the only 5 products showing on the homepage for mobile? How/where can I change this to as many as I want?

    Sorry for all the questions. I appreciate you helping me this much. Those were pre-launch questions and I should not have many after this.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 18:57

    Hello,

    Sorry for a delay.
    On your Grid settings panel there is an option on how many columns will show on what device:
    http://storage8.static.itmages.com/i/16/1020/h_1476986220_5883322_0b730c5808.jpeg
    And keep an eye on the Max Visible Rows that will limit how many items will show:
    http://prntscr.com/c950bk
    Basically, its the number of columns multiply by the Visible Rows.

    Best regards,
    Jack Richardson.

    Avatar: mathieu67
    mathieu67
    Participant
    October 21, 2016 at 22:06

    Another big problem that needs urgent fix. On mobile, the title of products run over the “view details” box/link…so people are not able to click to go to the product on the home page. Some on desktop too if title is a little long.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 24, 2016 at 09:24

    Hello,

    Add this code in Global Custom CSS section:

    .eg-home-sidebar-element-12-a {
      margin: 0px 0px 5px 0px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: mathieu67
    mathieu67
    Participant
    October 24, 2016 at 10:21

    That fixed it for desktop but mobile still messed up.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 16:02

    Hello,

    Try to reduce font size using this css code for mobile sections in Theme Options > Style CSS:

    .eg-home-sidebar-element-10 {
        font-size: 12px !important;
        line-height: 12px !important;
    }

    Set the values to your needs.

    Best regards,
    Jack Richardson.

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