Cleanup for Xstore and various questions

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Claudio Ferro
    Claudio Ferro
    February 25, 2023 at 23:11

    hi, as I wrote previously, I’m not new to Xstore. Two years ago we changed the theme because we had some instabilities now we have tested the new versions and it looks great.
    We would like some help, we already have an active theme called “Razzi” we would like to clean up everything to install Xstore without losing any products, statistics and Seo. your technicians said that you can help us in everything.
    What is the best procedure?

    we tried staging and we have a couple of problems:
    1)The theme doesn’t look good in the “backend”
    2)The images of the product brands are not visible.
    3) Scalapay is duplicated.
    4)decentralized variants.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2023 at 11:40

    Hello, Claudio Ferro,

    “1)The theme doesn’t look good in the “backend”” – Could you please clarify what you mean by this? Please provide some screenshots?
    You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer

    2/ You need to edit brands, and re-upload images, for example –

    “3) Scalapay is duplicated.” – We apologize, however, we are unable to understand your inquiry. Could you please provide us with some screenshots?

    4/ Please provide URL of a page with it.

    Also, we added custom CSS code for the banner –

    Kind Regards,
    8theme team

    Avatar: Claudio Ferro
    Claudio Ferro
    February 27, 2023 at 00:14

    Thanks for your speed. I’ll send you links with photos.

    You can help us figure out if our caching systems are okay or change them and use yours to keep the site running at peak performance. Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2023 at 11:54


    Thank you for the reply.

    1/ We’ve changed colors in the header, and after browser cache clearing, it seems to work fine –

    Try to next Chrome browser tool to clear browser cache

    2/ You are using an additional 3rd party plugin for variation swatches, so it is not like on our demos. The next custom CSS code can be used to change the height of variations:

    .wcboost-variation-swatches--round .wcboost-variation-swatches__name, 
    .wcboost-variation-swatches--round .wcboost-variation-swatches__item {
        height: 100%;


    .etheme-sticky-cart #scalapayPopUpTrigger {
        display: none;

    Kind Regards,
    8theme team

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.