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Classico Installation problems - by paowillis

This topic has 51 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

paowillis

Participant

June 27, 2015 at 02:44

Hello Again
How do i edit a Parallax section?
thank ou

#71965 Copied

Eva Kemp

Support staff

June 27, 2015 at 09:39

Hello,

Please read in the documentation how to edit Parallax section:
https://www.8theme.com/classico-theme-documentation/ (paragraph “3.5. Visual Composer” > Parallax effect).

The issue with hover effect has been fixed. Please clear browser cache and check.

Regards,
Eva Kemp.

#71977 Copied

paowillis

Participant

June 27, 2015 at 22:07

Thank you Eva!
Did you disbled my Jet pack in order to make work the Hover images?? because my FAVICON disapeard, should i have Jetpack plugin disabled?
In that case how do i configure the favicon.
I usually manage my social media through jetpack, how do i configure social media through your Theme?
I found where to change the parallax images, but everytime i create a new page it pulls a specific image (from your sample library) how do i change that default option to set one of my images?

Thnks for your help

#72018 Copied

paowillis

Participant

June 27, 2015 at 22:37

So many questions, sorry, i read the documentation but just cant find some things…
where do i change the background in the header of the product page..?
I just can´t find it…

#72021 Copied

Jack Richardson

Support staff

June 29, 2015 at 08:09

Hello,

You can enable Jetpack plugin and configure it to your needs.
Upload your images via WP Dashboard > Media Library and select them when creating parallax effect.
To change picture on Products page go to 8Theme Options > General > Header Settings > Breadcrumbs background and upload your image.

Best regards,
Jack Richardson.

#72069 Copied

paowillis

Participant

June 30, 2015 at 00:35

Thank you Jack
Slowly getting there,
two language questions,
some of teh buttons are in english how do i change them to Spanish?
In the top of the home page there are the translation links how do i configure them?
thanks
Paola

#72273 Copied

Eva Kemp

Support staff

June 30, 2015 at 08:36

Hello,

If you want to have multilingual site you need use WPML plugin http://wpml.org/ .
As I see you didn’t translate the theme in .po file in the directory wp-content/themes/classico/languages. Please refer to our documentation how to do this correctly: https://www.8theme.com/classico-theme-documentation/ (paragraph “10.1. Base theme translation”).

Regards,
Eva Kemp.

#72306 Copied

paowillis

Participant

July 1, 2015 at 16:59

Hello Eva you always so helpful..
we are trying to do the translation..
My site is comming along but ii still have some issues just can´t firgure out
please help
1. Once we are in the product page there is no back button of a way to continue shopping (unles you added to the Cart, then you get the button for continue shopping) but if you want to keep on lokking for products, there is no back button.. the links on the banner do not work.. to shop
2. Also every time i open a page it brings me to a new page, so you end up with several pages open at the same time, not so easy to navigate, where do i configure this options?
3.In the shop page there are tabs for Featured produts, Popular, Last minute etc.. how do i set the properties of a product to appear on this tabs? or is it automatic?
4. where do i change the name of those tags to fit my needs?

I hope you have time to reply today.. before you close.. my deadline for launching the website is Today 1 july.. hope to get at least close..
thanks for your help
i send you the link to the page in case you whant to check it out
Paola

#72640 Copied

Eva Kemp

Support staff

July 1, 2015 at 19:47

Hello,

1. Try to use “Return to previous page” link when you are on a single product page: http://storage1.static.itmages.com/i/15/0701/h_1435775947_9976625_e9d16ad1e0.png

2. Sorry, but I don’t see any issues, all pages are opened in one browser tab. Try to check it in another browser.

3. Please read this article how to mark featured and new products:
http://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
Also you can edit 8theme Products element in VC editor on your Shop page and write products IDs in the “IDs” field.

4. You can edit the tabs in the page editor:
http://storage3.static.itmages.com/i/15/0701/h_1435776410_7947551_512b93168a.png

Regards,
Eva Kemp.

#72676 Copied

paowillis

Participant

July 1, 2015 at 20:21

Hello Eva
I know it sounds silly but there is no link in my browser…
niether in firefox or Chrome
ftp://classicotheme@cintamexico.com/logs/no-link.png
what i´m doing wrong?

#72685 Copied

Eva Kemp

Support staff

July 1, 2015 at 20:33

Hello,

Are you using the latest browsers versions?
Please check it.

Regards,
Eva Kemp.

#72698 Copied

paowillis

Participant

July 1, 2015 at 20:52

Yes I`am.. and it is not working

and also i can`t controll what version my costumers will use…

what to do..? if it is hard to continue browsing the products.. it´s no good

I added the products Widget to help, but still you can´t see al the products so you can miss some products…
is there a way to ad pagination so you can continue browsning in the same window or something…

#72704 Copied

paowillis

Participant

July 2, 2015 at 02:58

hello Eva
I´m trining to customize a plugin in the right sidebar of the home page but it is not showing properly
ftp://classicotheme@cintamexico.com/logs/right%20widget%20not%20showing%20properly.png

#72733 Copied

Eva Kemp

Support staff

July 2, 2015 at 08:22

Hello,

Did you customize any theme files?
May we reupload the theme?

Regards,
Eva Kemp.

#72758 Copied

paowillis

Participant

July 3, 2015 at 04:26

I don´t know what you mean by customize Files,
i have customized all the site…
I dont enven know how to customize the Files…
but
If the reupload would change all my work of a week!, please don´t
I´snt there a way to fix just main side bar?
The problem its that it is hiding under the navigation bar..

#72918 Copied

Eva Kemp

Support staff

July 3, 2015 at 08:58

Hello,

Did you change original theme files? Did you edit them or you just made changes in Theme Options?

Regards,
Eva Kemp.

#72964 Copied

paowillis

Participant

July 6, 2015 at 16:24

Hello Eva!
I just changed the theme options, it has been a lot of work.
I´m experiencing a big problem about speed, my website is running really slow
I wanted to try in another server, but we made a copy and it did not work,
how should we do this?
Could you please chek our website, as see if it is normal to be this solow..

kind regards
Paola

#73434 Copied

Eva Kemp

Support staff

July 6, 2015 at 17:08

Hello,

The problem is caused by images loading and Visual Composer plugin scripts. You can find more information here: http://www.webpagetest.org/result/150706_H9_VJR/1/details/
You can speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action

Regards,
Eva Kemp.

#73453 Copied

paowillis

Participant

July 18, 2015 at 01:59

Hello Eva!
Me again…
i was out for a week… but launched the site las week
The Instagram Widget is not working
I placed it on the pre footer sidebar, i will link you to my instagram but wont display the thumbnails or any picture
please Help
kind regards

#75804 Copied

Eva Kemp

Support staff

July 18, 2015 at 09:03

Hello,

Please make sure your Instagram posts aren’t private so they can be visible for all visitors.

Regards,
Eva Kemp.

#75818 Copied
Tagged: classico, installation, problems, themes, woocommerce, wordpress
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