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Change of character å, ä, ö after migrate to CloudVPS

This topic has 10 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Rose Tyler

Pregal_Media_Web

Participant

May 18, 2017 at 13:27

After site move from server to VPS site acting strange with the characters Å Ä Ö are changed to other symbols. I know I dont have the latest theme and WP installed, but this feels like somthing else.

Get several varnings backend, for example: public_html/wp-content/themes/royal/framework/version-check.php on line 154

#163449 Copied

9 Answers

Rose Tyler

Support staff

May 22, 2017 at 12:52

Hello,

You were replied in your other topic https://www.8theme.com/topic/character-problems-after-server-move/
Please provide wp-admin and FTP access in Private Content so we could fix the warnings.

Regards,
Rose Tyler.

#163772 Copied

Pregal_Media_Web

Participant

May 23, 2017 at 09:10

Hello Rose

Please see Private Content

Thanks

Please, contact administrator
for this information.

#163868 Copied

Rose Tyler

Support staff

May 23, 2017 at 14:37

Hello,

Fixed. Please check.
Also, please update theme to the latest version.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards,
Rose Tyler.

#163919 Copied

Pregal_Media_Web

Participant

May 24, 2017 at 14:26

ok thanks. But theme update is strange. Just downloaded from themeforest and install. But it seems to me that it isn´t the latest Version 3.0.2.1 – April 29, 2017. Please check.

I updated but it was version version 3.0.2

#164032 Copied

Rose Tyler

Support staff

May 25, 2017 at 07:59

Hello,

Please try to download 3.0.2.1 version now and to check theme version in style.css file.
Let us know the result.

Regards,
Rose Tyler.

#164121 Copied

Pregal_Media_Web

Participant

May 29, 2017 at 09:00

Hello
Just downloaded the file from Themeforest but it is still 3.0.2 see below.
What is the most common way to update the theme? I use filezilla and then DELETE the royal folder before I upload the new version of the theme. Or should I just upload the folder and overwrite, not delete prior to upload?

Theme Name: ROYAL – 8theme WordPress theme
Theme URI: https://www.8theme.com/
Author: 8theme
Author URI: http://themeforest.net/user/8theme
Description: ThemeForest Premium Theme
Version: 3.0.2
License: GNU General Public License version 3.0
License URI: http://www.gnu.org/licenses/gpl-3.0.html
Text Domain: royal

#164347 Copied

Rose Tyler

Support staff

May 29, 2017 at 10:51

Hello,

We’ve sent the latest theme archive to your email.

You can follow documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade and upload new theme folder on your server with overwriting. In this case, before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.

Also, you can use another way of theme update, export theme settings in Theme Options > Import/Export > Import or Export your theme configuration > Export Options, then activate some default theme, rename royal folder via FTP and upload new theme archive in wp-admin > themes or theme folder via FTP (without overwriting), enter your purchase code to activate the theme, then import your theme options. Check your site, if all fine, you can delete the old theme.

Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Regards,
Rose Tyler.

#164382 Copied

Pregal_Media_Web

Participant

May 31, 2017 at 11:56

Ok thanks. Everything seems to work ok now

#164645 Copied

Rose Tyler

Support staff

May 31, 2017 at 11:58

Hello,

You’re welcome!

Regards,
Rose Tyler.

#164646 Copied
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