Can’t show my categories on the all departments area

This topic has 19 replies, 2 voices, and was last updated 2 days, 1 hour ago ago by Ayan Rahman

  • Avatar: Mahi
    Mahi
    Participant
    April 3, 2026 at 12:40

    I bought this grocery store theme, and by default on the theme on the ALL DEPARTMENTS section on the home page they’re were a lot of categories where u can click and find the products, I have a electronics eshop so ofcourse I wanted to change the “healthy foods” “meat” categories to for example: “chargers” and “covers” category but I couldn’t just edit them, so I deleted them and added my own categories in the WordPress dashboard. now when I click the 3 lines on the logo and go to categories I see them but I want them visible on the homepage like it was in the default theme. How do I add my categories there please advice. thank you. MY website is tekzo.cz

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    18 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 3, 2026 at 12:50

    Hi,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Mahi
    Mahi
    Participant
    April 3, 2026 at 13:17

    hope this helps, I just want my categories visible in the all department sections, thanks

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    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 4, 2026 at 07:18

    Hi,

    We’ve created the categories menu for you via Appearance > Menus. Please check the result. Read more – https://www.8theme.com/documentation/xstore/menu-set-up/how-to-enable-product-categories-for-menus/

    Warm Regards,
    The 8Theme Team

    Avatar: Mahi
    Mahi
    Participant
    April 4, 2026 at 07:45

    Thanks a lot for the help man. Have a nice day

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 4, 2026 at 09:27

    Hi,

    Thank you very much for your kind message and appreciation. We are always happy to assist you.
    Have a wonderful day!

    Best Regards,
    8Theme’s Team

    Avatar: Mahi
    Mahi
    Participant
    April 4, 2026 at 20:05

    Hi Ayan after you helped me everything was working fine but now suddenly i have encountered a couple of new errors. The first one being that my “All departments” menu is now showing buttons like HOME, ELEMENTS,BLOG, CONTACTS , BUY THEME etc. instead of my categories . Second thing is that i added about 10 new categories which i cant even see on the appearance < menu page . If i could see those categories i would drag them and add it to my "ALL DEPARTMENTS" menu. I am attaching photos please advice. You have my log in so please fix it and if possible tell me how you did it so I dont have to ask you every time. Thanks

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    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 5, 2026 at 09:05

    Hi,

    1/ Please make sure the menu is selected via Header Builder – https://prnt.sc/orOGsIObX5I9

    2/ Your screenshot shows posts categories, but you need product categories https://prnt.sc/k40U4hCAQLUe , so please read this article to learn how to enable product categories via Screen Options for the menu – https://www.8theme.com/documentation/xstore/menu-set-up/how-to-enable-product-categories-for-menus/

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: Mahi
    Mahi
    Participant
    April 7, 2026 at 22:46

    Thanks a lot for the help, i have now encountered with a couple of new problems which i cant find the solution on my own, I would like if u fix them and tell me the how exactly you did it
    1. i want my search bar to be smaller by width not height
    2. The “nove” and add to card button on the products are green i want to change it to the blue i use on my buttons but cant find setting to change the colour

    also this is my first time creating a eshop , i am making it for a shopkeeper in europe , so do you have any advice for me regarding it? Just any tips or tricks
    Thanks a lot again for your help

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    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 8, 2026 at 09:25

    Hi,

    Thank you for reaching out to us.

    1/ Here is an example – https://file.kiwi/1e447e44#2P_b3zmcjpvQXzdLPr3Ntw

    2/ As we can see, you have solved this https://gyazo.com/f026f6dce4e561d07fab32b16c69682c

    3/ – Plan your structure carefully: Define your product categories, payment methods, and shipping options
    – Focus on user experience: Make sure your website is easy to navigate, loads quickly, and looks good on all devices.
    – Use high-quality visuals: Clear and professional product images help build trust and attract customers.
    – Optimize for SEO: Use relevant keywords, meta descriptions, and proper product titles to improve visibility in search engines.
    – Ensure legal compliance: Since you are creating a shop for a European market, make sure to follow GDPR and other local eCommerce regulations.
    – Test before launch: Check all functionalities, including checkout, payment gateways, and contact forms, to ensure a smooth customer experience.
    We hope these suggestions will help you get started successfully.

    Warm Regards,
    The 8Theme Team

    Avatar: Mahi
    Mahi
    Participant
    April 8, 2026 at 19:55

    Thanks a lot for your response really appreciate the help and your advice. I have a few last things to edit if you could help me with it.
    1)The home page still has those green colours which i cant fix which is the main problem , so if u could please edit them and show me how you did it.
    2)The header is kind of too big and doesnt look pretty , I am sending a websites header which is kind of an inspiration if you could make it look like they’re header. I want the logo to be a little more bigger. I am attaching a image to show u how i want it
    3) Footer: also attaching image for it

    Basically if you could just make the website look kind of pretty and nice looking. I would really appreciate this help a lot and looking forward for your response. If you want u can share a screen recording of all these things so i dont always have to ask you for help :). Thanks again

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    Avatar: Mahi
    Mahi
    Participant
    April 8, 2026 at 19:58

    https://www.servisnidily.cz/
    This is the website which header i reallly like and would like to have it the most similar to it. just dont change the “vyberte kategorii” section

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    Avatar: Mahi
    Mahi
    Participant
    April 8, 2026 at 20:06

    Also I want my langauge base to be czech language ,since the theme is in english i have to translate everything. Can you recommend me the best plugin which will translate firstly: my site language completly to czech and additionaly 2 languages.

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 8, 2026 at 22:40

    Hi,

    1/ Theme Options > Styling > settings for buttons

    2/ Here is a video example – https://file.kiwi/259b9c20#BLciNRW0tuaKGZbMTqG9MA

    3/ Footer – https://file.kiwi/81ca026e#TmhF1v9OADGlCOR4X7Cviw

    4/ We are happy to assist you with any questions related to the theme’s functionality. However, the changes you are requesting (improving the design, overall appearance of the website, and providing a screen recording with custom adjustments) fall more under custom development and design work rather than theme technical support. At the moment, the theme on your website is working correctly, and there are no technical issues on our side that require fixing. To implement such improvements, we recommend hiring a web developer or designer who can: adapt the design to your needs, make the website more visually appealing, configure all elements according to your vision.
    Here is a link to our support policy – https://www.8theme.com/documentation/xstore/support/support/

    5/ Loco translate plugin is used for only a single language https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , If you want to use your site in multiple languages, then you have to use WPML (paid) or Polylang plugin (free) as per your requirements: https://www.8theme.com/documentation/xstore/theme-translation/
    Or read this article – https://colorlib.com/wp/wordpress-multilingual-plugins/

    We hope this information is helpful.

    Warm Regards,
    The 8Theme Team

    Avatar: Mahi
    Mahi
    Participant
    April 11, 2026 at 14:51

    Okay Thanks for the help I understand that.
    I have encountered a few more things
    1) When i open the page For example Servis The header is too big I want the Page to start immideatly without this big part just white and saying the Topic.
    2) Make the price of the items on the home page Black i tried changing the colour in settings but its still gray I want it to be bold black and visible. Thank you

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    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 13, 2026 at 08:43

    Hi,

    We apologize for the delay in our response due to the weekend.

    1. This breadcrumbs https://gyazo.com/c5955701d80a30d1052f5df0985be585 part can be disabled for all pages via Theme Options > Breadcrumbs or for a page via these settings – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/ (Breadcrumbs Style > Disable).

    2. Custom CSS code can be added in Theme Options > Theme Custom CSS > Global area:

    .content-product .price, .content-product .products-page-brands, .content-product .products-page-brands a, .content-product .products-page-cats, .content-product .products-page-cats a {
        color: black;
        font-weight: 600;
    }

    Warm Regards,
    The 8Theme Team

    Avatar: Mahi
    Mahi
    Participant
    April 14, 2026 at 18:53

    Hi thanks for the help its working now. Could you please tell me how to remove this part from the main product page ,either by css or settings. I dont want the categories to display even on the product

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    Avatar: Mahi
    Mahi
    Participant
    April 14, 2026 at 20:56

    I fixed it 🙂 Thanks

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 15, 2026 at 04:08

    Hi,

    We are glad to hear that you have resolved the issue. Thank you for letting us know.

    Best Regards,
    8Theme’s Team

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