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Can't Install snowboard demo content

This topic has 6 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

invogueonline

Participant

September 30, 2014 at 11:41

Hi,

I have installed all of the demo content but every time I click install on the snowboard demo it just sends me back to the general theme options page and nothing is happening. I have checked with my hosting that file_get_contents() is enabled so I don’t think that is the issue, could you please take a look and install the snowboard style on my site/store please

Please, contact administrator
for this information.

#17601 Copied

5 Answers

invogueonline

Participant

September 30, 2014 at 13:55

If you need FTP access the details are as follows:

Please, contact administrator
for this information.

#17632 Copied

Eva Kemp

Support staff

September 30, 2014 at 17:35

Hello,

Sorry, but I’m unable to access your site. Opening the main site I’ve been redirected to the subdomain sorry.domain_name, which isn’t loading.
Could you please check it?

Thank you.
Regards,
Eva Kemp.

#17680 Copied

invogueonline

Participant

October 1, 2014 at 09:57

The sub domain is an under construction page, you can still log into WordPress on the main domain at /wp-admin. I will remove the redirect at about 11:30AM GMT today anyway. If you could then help install the snowboard style I would be most grateful.

Thanks, Steve

#17780 Copied

invogueonline

Participant

October 1, 2014 at 12:48

Please tell me you are making changes on my site, if not my theme just uninstalled itself whist I was making a coffee!!!

#17803 Copied

Eva Kemp

Support staff

October 1, 2014 at 15:48

Hello,

Seems some values are restricted on your server. Please contact your host and ask them to increase post_max_size and upload_max_filesize values.
After that try to install Snowboard template again.

Thank you.
Regards,
Eva Kemp.

#17837 Copied
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