I have updated to the new theme, WooCommerce and WooCommerce Subscriptions. My customers are experiencing a problem now when they log into their account. Prior to the update they where able to see their subscriptions, credit card info, shipping/billing address and previous orders. Since the update, they are only able to see Recent Orders and Address. They can no longer change their payment method nor their subscriptions.
Please advise how to fix.
Site URL: hidden Theme version: 3.0.1 WooCommerce version: 2.6.1
You guys are overriding the my-account.php file from the WooCommerce plugin but have not made any changes to your file to reflect all the new features that the plugin is offering. You should really take time to re-write the file and provide a better product to all of your customers. Your my-account.php file does not have any information on subscriptions…the system status also says that the file is out of date. You guys are using version 2.0…can this issue be escalated for a fix? What happens if I just use the file from plugin instead of the theme?