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Cannot import a demo on my new wordpress website

This topic has 3 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Raffaello

Raffaello

Participant

October 2, 2022 at 09:36

Hello,
I’ve just downloaded my new Xstore Theme and I’m trying to import the demo “Beauty And Cosmetics” but when I try to install the demo and his plugin, the installation fails. What do I have to do?
Thanks

#335595 Copied Theme version: 8.3.4

2 Answers

Tony Rodriguez

Support staff

October 2, 2022 at 10:01

Hello, @Raffaello,

I have checked your site URL its showing this error: https://postimg.cc/qtx7gKRW

It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

Please do the reset and reply with your correct/working site WP-ADMIN Login details in the below-listed format in the private content area of this topic in which you are facing the issue so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Also, tell us which demo you want to import on your website. We will help you with the import.

Regards 8Themes Team.

#335599 Copied

Raffaello

Participant

October 2, 2022 at 10:27

Hello,
I’ve entered the correct wp-admin login details.

I’m trying to import the demo “Beauty And Cosmetics”.

#335603 Copied
Tagged: demo import, installation, template, troubleshooting, woocommerce, wordpress
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Cannot import a demo on my new wordpress website

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