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Cannot edit or view any products – shows a hanging screen

This topic has 4 replies, 3 voices, and was last updated 1 week, 4 days ago ago by Tony Rodriguez

Quintus

Participant

April 6, 2026 at 15:40

see screenshot, this page come sup when i click on view product. I tried a few products
WHen i click on edit products , that error message comes up which i have also screenshot (edit with elemntor)
When i edit with wordpress it does allow me to edit and save but i cannot view products

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3 Answers

Jack Richardson

Support staff

April 7, 2026 at 06:53

Hello @Quintus,

Please check now. We have released the latest patch #9713991 and activated it on your website. The issue was caused by the most recent update of the Elementor plugin.

XStore Patcher: https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/

Best regards,
Jack Richardson
The 8Theme’s Team

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Quintus

Participant

April 7, 2026 at 07:13

Thanks for the support! My topic “Cannot edit or view any products – shows a hanging screen” has been successfully resolved.

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Tony Rodriguez

Support staff

April 7, 2026 at 07:13

Dear Quintus,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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Cannot edit or view any products – shows a hanging screen

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