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Cannot access widget customization page in Appearence> widgets

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

teambryan

Participant

April 13, 2023 at 20:11

when I open Appearence> widgets , all I see is blank page. It use to work fine, now it is blank and I cannot change anything regarding widgets on my page.
Big problem. Need this sorted ASAP.

pls Help.

Thanks

#353235 Copied Theme version: 9.1 WooCommerce version: 7.5.1

1 Answer

Tony Rodriguez

Support staff

April 14, 2023 at 05:43

Hello, teambryan,

Thank you for purchasing our theme and for contacting our support center.

To resolve your issue, please enable the “Classic Widgets Panel” in Theme Options > General and save your changes. https://postimg.cc/vx4NPXYR

After that, please go to Appearance > Widgets > Shop sidebar and set the desired widgets. Once you have completed these steps, please check the sidebar.

If you have any further questions or concerns, please do not hesitate to contact us. Our support team is always available to help.

Best regards,
8Themes Team

#353243 Copied
Tagged: access, appearance, customization, themes, widget, woocommerce, wordpress
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