Can you help with the lazy load please, - by mathieu Fontaine

This topic has 7 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

  • Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    July 14, 2022 at 22:14

    hi

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    July 14, 2022 at 22:15

    also , how do I remove the lazy load on my front page, my 3 product galleries.

    Please contact administrator
    for this information.
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 15, 2022 at 06:11

    Hello, @mathieu Fontaine,

    Simply go to the Dashboard >> XStore >> Theme Options >> Speed Optimization there you will be able to disable the lazy option see the image for a better reference: https://postimg.cc/5YPZYr95

    Regards 8Themes Team.

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    July 16, 2022 at 03:43

    hi, I did that already and still get the lazy load message on gtmetrix. Also you can ee everything lazy loads on my front page

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 16, 2022 at 05:18

    Hello, @mathieu Fontaine,

    1/ Do you have the same notice about the image’s lazy load when all 3rd party plugins are disabled? Maybe, some settings, of a plugin on your site, caused the issue, please check.

    2/ Can you please share your site wp-admin URL and access in the private content area and allow us to debug your site in order to solve your issue.

    Note: Please take a complete backup of your site first then share the access of your site.

    Regards 8Themes Team.

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    July 16, 2022 at 22:48

    here you go

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2022 at 07:46

    Hello,

    1/ Provide FTP access also. Then I will ask our dev team to take a closer look.
    2/ how do I remove the lazy load on my front page, my 3 product galleries. – settings of Products element > https://prnt.sc/VITlz7vTewkv

    Regards

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