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Can not edit page with elementor, even with safe mode

This topic has 2 replies, 2 voices, and was last updated 4 months ago ago by Tony Rodriguez

adipure

Participant

January 10, 2024 at 13:15

Hello,

I have been tried all of your solutions(disable 3rd party plugins reset a cache + more) and i can not edit my page(shop page),
And this is weird because other pages are work totally fine but only this shop page is giving me an error.
I have tried with safemode but it did not work either.

Please help how to fix this error.

#379489 Copied Theme version: 9.2.5

1 Answer

Tony Rodriguez

Support staff

January 10, 2024 at 13:30

Hello, @adipure,

Thank you for contacting us and for using XStore.

We have noted your attempt to modify the Shop page. Please be aware that this particular page is designed to display all products by default and does not support direct editing via Elementor. To customize this page, you are required to navigate to the Theme Builder, select ‘Products Archive’, and proceed to create a new template. Once created, please apply it to all product archives. For detailed guidance, you may refer to our instructional article here: https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor

We trust this information will assist you in achieving the desired outcome for your website.

Kind Regards,
8theme team

#379503 Copied
Tagged: elementor editing issue, elementor page edit, safe mode editing, troubleshoot wordpress, woocommerce templates, wordpress technical support, wordpress woocommerce
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