Can I safely update to wordpress 7.0? staging looks broken

This topic has 6 replies, 2 voices, and was last updated 6 hours, 22 minutes ago ago by Jack Richardson

  • Avatar: GreenLion
    GreenLion
    Participant
    May 25, 2026 at 16:41

    I have attempted to update to wordpress 7.0 but see lots of broken elements on my staging site. can you let me know how to safely update to 7.0 and what changes are required to keep the theme working as expected. if any patches are needed etc

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    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 26, 2026 at 07:03

    Hello @GreenLion,

    We have conducted tests on our local website using the latest version of WordPress, and everything is functioning correctly. It appears that the issues you are experiencing may be related to compatibility between the active plugins on your website and the current WordPress version.

    Please provide us with temporary wp-admin and FTP access for your staging web-site in the private content section so that we can review the logs and identify the source of the issues.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: GreenLion
    GreenLion
    Participant
    May 26, 2026 at 19:11

    please see below

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 27, 2026 at 06:36

    Hello @GreenLion,

    We are pleased to hear that most things are functioning normally now. Regarding the outdated files, please note that the WooCommerce plugin was updated only about 20 hours ago (https://wordpress.org/plugins/woocommerce/). We are already working on implementation the compatibility in our next theme update, which will be released within the next few days (1–2 days). More information: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    The outdated files do not affect your website’s functionality, as the changes in those files are minor and involve only slight modifications to certain strings or data attributes in some tags.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: GreenLion
    GreenLion
    Participant
    May 27, 2026 at 09:28

    perfect can this now be validated on production and sorted too.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 27, 2026 at 09:36

    Hello @GreenLion,

    Please wait for the official update, as we are currently working on it. Implementing minor changes on the customer’s website is not possible at this stage, since the modifications affect multiple files and must be applied simultaneously. Thanks for your understanding and respecting our support policy.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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