Return to previous page

Burger Theme / Non responsive - by maria

This topic has 6 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

maria

Participant

June 3, 2020 at 21:56

Hi, It seems the main header logo doesn’t seem to be responsive in any devices. I can see it fine when editing in wordpress and Xstore customization dashboard , but when I enter the site in any other device (computer and mobile), the logo in the main header doesn’t show, it appears like an empty square box, actually this same empty square box appears in the Home page repeatedly visible only in mobile devices.

#239803 Copied Theme version: 6.3.5

5 Answers

Rose Tyler

Support staff

June 4, 2020 at 07:41

Hello,

Try to re-upload the logo image into your media library and re-select it in Theme Options.

Regards

#239836 Copied

maria

Participant

June 4, 2020 at 14:00

Hi Rose, I already tried that but it appears the same in others devices. It only looks ok in wordpress and xstore customization.

#239894 Copied

Olga Barlow

Support staff

June 4, 2020 at 17:52

Hello,

Because image used there as Retina logo was broken (missing) http://prntscr.com/sttt8e
I have removed it. Check now.

Regards

#239945 Copied

maria

Participant

June 4, 2020 at 18:08

Hi Olga thanks a lot! The Logo is fixed! .. but I still have the problem with the empty squares (or images) that appears repeatedly in the home page (total 4) https://prnt.sc/stu5n4
https://prnt.sc/stu6td
https://prnt.sc/stu76w https://prnt.sc/stu8ft
how can I fix that? they appear on mobile devices as well … they are not visible through wordpress, only if I enter the site from another device PC and Mobile

Please contact administrator
for this information.

#239946 Copied

Olga Barlow

Support staff

June 4, 2020 at 18:29

Hello,

I suppose it’s because you did not replace domain in the DB while moving from localhost to live site http://prntscr.com/stuoi1 Images links go to localhost. So, try to re-add them all at places where it’s missing http://prntscr.com/stuu3n .

Regards

#239948 Copied
Viewing 6 results - 1 through 6 (of 6 total)