Bugs after updating theme - by rameez - on WordPress WooCommerce support

This topic has 40 replies, 4 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 27, 2021 at 11:19
    Avatar: rameez
    rameez
    Participant
    July 30, 2021 at 19:43

    Cart still not working after enabling fragment script it always shows 3 items in cart in home page please look it

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 31, 2021 at 11:14

    Hello,

    Check now, please. I followed the instructions that I sent to you and excluded mini cart and wishlist cookies from the cache http://i.prntscr.com/DgtWJ_RPQxi620o280Dylw.png

    Regards

    Avatar: rameez
    rameez
    Participant
    August 1, 2021 at 08:16

    So do i need to keep enable fragment script or it can work without it too ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2021 at 11:27

    Hello,

    Keep that enabled.

    Regards

    Avatar: rameez
    rameez
    Participant
    August 2, 2021 at 13:58

    Its solved to some extend not fully If new visitor visits cart shows 3 items once user visit cart then it shows empty from now onward cart work fine through whole website

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2021 at 19:07

    Hello,

    I don’t see any item in cart if checking your site https://prnt.sc/1iffpm4
    If I add to cart then the product appears in the cart. So, I don’t see the mentioned issue anymore.

    Regard

    Avatar: rameez
    rameez
    Participant
    August 6, 2021 at 13:17

    https://prnt.sc/1jujc0q

    Add any product to cart close website reopen it again cart will not work please check above picture

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 6, 2021 at 15:28

    Hello,

    Keep this option disabled https://prnt.sc/1jvvuj9 and try now.

    Regards

    Avatar: rameez
    rameez
    Participant
    August 7, 2021 at 06:24

    Its still there in desktop
    Does wp rocket slow downs wp – admin area ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2021 at 09:10

    Hello,

    Clear cache and check then. Provide us with a video of the problem.
    Contact support of the wp rocket plugin with this question, speed of Dashboard is independent of our theme.

    Regards

    Avatar: rameez
    rameez
    Participant
    August 7, 2021 at 13:40

    Its happening after cleaning cache too…..please add any product then close website and visit again
    https://prnt.sc/1jujc0q

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2021 at 15:32

    Could you record a video?

    Regards

    Avatar: rameez
    rameez
    Participant
    August 7, 2021 at 15:45

    https://drive.google.com/file/d/1jgE22KyJSBCiA-M8Wj68ZSGThlsAZwsO/view

    One more thing my site is fully optimized and shows 2.5 sec load time in tools but you can see in video its too slow may be in my country Pakistan I am also using cdn please let me know if you can help me to make it more quick even I am ready to pay for this

    Avatar: rameez
    rameez
    Participant
    August 8, 2021 at 17:47

    I think its solved

    Woocommerce is not sending emails when user place order or for other events

    Avatar: rameez
    rameez
    Participant
    August 9, 2021 at 06:27

    https://cosmeticplanetpk.com/betasite/wp-admin/admin-ajax.php

    whats use of this script can we remove it or its necessary ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 9, 2021 at 16:10

    Hello,

    Woocommerce is not sending emails when user place order or for other events

    Read WooCommerce docs and try dedicated SMTP provider https://docs.woocommerce.com/document/email-faq/#section-4

    whats use of this script can we remove it or its necessary ?

    admin-ajax.php is part of the WordPress AJAX API, and yes, it does handle requests from both backend and front. https://kinsta.com/blog/admin-ajax-php/
    You can’t disable it because then all the AJAX requests of your site won’t work.

    Regards

    Avatar: rameez
    rameez
    Participant
    August 9, 2021 at 16:30

    Disable Cart Fragments plugin and your theme option to disable it is same or different which one we should use ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 10, 2021 at 16:15

    Hello,

    I suppose it’s the same. We did not study plugin that you mentioned.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 10, 2021 at 16:17

    But if you disable Cart Fragments then number of items in mini cart won’t be updated if you add to cart on other browser tab, take it into account. And you may face issue when you have 4 items in cart but mini-cart counter displays 3 only.

    Regards

  • 1 2
    Viewing 40 results - 21 through 40 (of 40 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.