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Bug Mega Menu Carousel: only 1 category being displayed

This topic has 7 replies, 3 voices, and was last updated 2 weeks, 4 days ago ago by Tony Rodriguez

Hiran

Participant

August 4, 2026 at 08:26

Hello, I set up a mega menu from the pre built templates and personalised it using elementor. However the categories part, i want 5 categories with image to be displayed at a time. No matter how much i change the configurations, it is stuck at 1 category being displayed at a time. Furthermore the main section is set to full width but it is being displayed at 2/3 of the screen only.

Please, contact administrator
for this information.

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6 Answers

Jack Richardson

Support staff

August 4, 2026 at 09:28

Dear @Hiran,

To access your website, we require permission to view it, particularly the main modal, as we are currently encountering a 401 error.
Also, please, attach a url to such Mega Menu so we could check the widget settings in your editor.

Best regards,
Jack Richardson
The 8Theme’s Team

#472501 Copied

Hiran

Participant

August 4, 2026 at 13:59

kindly note that when the mega menu is accessed on its own it works just fine but from the website itself it bugs.

Please contact administrator
for this information.

#472505 Copied

Jack Richardson

Support staff

August 4, 2026 at 15:43

Hello @Hiran,

Firstly, it appears that you have some custom CSS that is affecting the issue: https://gyazo.com/3c6f04ea55a2ecbba2c3fb3d1acf7c84. Secondly, you have a stretch menu but have made it non-stretch using the custom CSS mentioned above, so we have set the Stretch option to a disabled state: https://prnt.sc/d8ZYPTyxIL8P. As a result, even with only the mentioned option disabled, the menu dropdown is displayed correctly on any page now (https://prnt.sc/xJ5OtNOO0Xha). It seems that your CSS customization and the stretch option have caused a conflict, and we are not responsible for customizations that customers implement on their side.

Best Regards,
Jack Richardson
The 8Theme’s Team

#472511 Copied

Hiran

Participant

August 5, 2026 at 07:46

Hello yes i put the css to try to force the full width and multiple categories at once.
Thank you for your prompt response and fix.

#472525 Copied

Hiran

Participant

August 5, 2026 at 07:46

Thanks for the support! My topic “Bug Mega Menu Carousel: only 1 category being displayed” has been successfully resolved.

#472526 Copied

Tony Rodriguez

Support staff

August 5, 2026 at 07:46

Dear Hiran,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
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Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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Bug Mega Menu Carousel: only 1 category being displayed

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