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  Aleksey

  Participant

  March 13, 2019 1:31 pm

  Hello. I have a problem that when I click on “Brand” it redirects me to 404 page. When I go to Setting – Permalinks and save changes, it fixes the problem for some time but soon the problem appears again. I was facing this issue for more than 20 times already.

  Site URL: hidden

  Theme version: 5.1.6.1

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  Rose Tyler

  Support staff

  March 13, 2019 3:02 pm

  Hello,

  Please check your server error log. Fix warning and errors that relate to the server side, maybe you have a warning that relates to PHP. One of our clients had a similar problem with brands, the problem was fixed from the server side – https://www.8theme.com/topic/error-404-for-brands/
  If this doesn’t help, check 3rd party plugins on your site, make sure that additional plugins do not affect the functionality of permalinks.

  Regards

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