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Blank page - by Yuri - on WordPress WooCommerce support

This topic has 66 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

Yuri

Participant

May 23, 2014 at 15:55

Good afternoon, you see, I’m doing other website equal to 100% today, but this vendere electronic products, the problem that is presenting me this look is the main page.
You can see the big difference between:
http://thepcparadise.com/
and
http://juegosdigital.com

I hope you can help me, thanks.

#4757 Copied

Eva Kemp

Support staff

May 24, 2014 at 09:13

Hello,

Please provide us with 2 purchase codes as you can use the theme only for 1 domain name. If you have 2 sites with the same theme then you need have 2 license keys.
Also you can compare the changes made for http://juegosdigital.com and look through custom.css file in Appearance > Editor, and make similar modifications yourself.

Regards,
Eva Kemp.

#4800 Copied

Yuri

Participant

May 24, 2014 at 14:38

Good afternoon, I would like to know how I can add a favicon to my website. And I wonder if I can upgrade to 2.1.9 woocommcerce (current 2.1.8)

#4825 Copied

Eva Kemp

Support staff

May 24, 2014 at 14:45

Hello,

Please read this article regarding favicon: http://codex.wordpress.org/Creating_a_Favicon
Yes, you can upgrade Woocommerce to the latest version.

Regards,
Eva Kemp.

#4828 Copied

Yuri

Participant

May 24, 2014 at 15:27

I started to do the upgrade, took too long! so I closed the page, now tells me this in maintenance and I can not access the site in any way! help! please …

#4835 Copied

Eva Kemp

Support staff

May 24, 2014 at 16:09

As I see the site http://juegosdigital.com is working fine.
Try to contact your hosting provider and ask if they have a back up of your site. Perhaps they will restore it.
Please note you should always wait till upgrade is finished. Also we recommend to create a back up before every update.

Regards,
Eva Kemp.

#4839 Copied
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