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Topic: Banners links not working ! niche-market04

Rev7

Participant

February 23, 2023 5:53 pm

Hello,
I’m using the niche-market04 template and it seems that the banners links don’t work.
I tried using both fields “Link” and “Button Link” with different options.
Nothing happens after clicking on the banner or button.
Am I missing something ?

Thanks for your help.
Site URL: hidden
Theme version: 9.0.4
WooCommerce version: 7.4.0

#347836 copied to clipboard

Tony Rodriguez

Support staff

February 24, 2023 8:34 am

Hello @Rev7,

Thank you for purchasing our theme and for contacting our support center.

We have checked your site and found that the Banner’s links are working correctly. We have created a video for you to view for further reference here: https://www.veed.io/view/20dfdc7a-2a63-49c6-aba5-b68bf0b851d0?sharingWidget=true&panel=share

We have created a video to help you edit/change the button link of the banner on your test site. Please watch the video in its entirety and follow the steps shown. https://www.veed.io/view/a0bc0e02-dca3-4ecd-8795-6d467c511d34?sharingWidget=true&panel=share

If you have any additional questions or concerns, please do not hesitate to contact us. Our support team is always available to assist you.

Kind Regards,
8theme Team

#347868 copied to clipboard

Rev7

Participant

February 25, 2023 2:53 pm

Thanks for your reply.
Indeed the 2 first banners work but not the others:
– the one in the left side bar with the button “Boutique”
– in the 2nd section, with the button “Voir les classiques”

I confirm that I did exactly what you did in the video, the link and button link fields are correctly set up with Elementor.

The behaviour is exactly the same with the “niche-market04” template, the buttons “Get it now” and “Show now” and even those in the Seasonal Trend section don’t work.

Thank you.
Best regards.

#347989 copied to clipboard

Rose Tyler

Support staff

February 26, 2023 9:43 am

Hello, Rev7,

We kindly request that you ensure the option for banners with links is disabled in the settings – https://prnt.sc/VOj0Cz1-JJ6q
Thank you for your cooperation.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#348084 copied to clipboard

Rev7

Participant

February 27, 2023 12:07 pm

After disabling Lazy loading (XStore Ajaxify), It works now.
This one was really not easy to find, I mean I would have never tried this one by myself !
Thanks for your help.

#348177 copied to clipboard

Rose Tyler

Support staff

February 27, 2023 1:10 pm

Hello, Rev7,

You’re welcome!

Kind Regards,
8theme team

#348182 copied to clipboard