Badges of stripe not wroking in checkout page

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Olga Barlow

  • Avatar: anas
    anas
    Participant
    February 3, 2022 at 18:45

    Hello i have a problem in my checkout, i have installed stripe using woocommerce stripe plugin, but security badges of stripe not working, i contacted stripe and they told me that it’s connected perfectly with my store and the problem is in my checkout.

    Please help me to solve this problem, show us how we will do it by ourself, the badges are normally before the card information section.

    Thank you

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 4, 2022 at 15:16

    Hello,

    1) Go to Appearance > Themes > install and activate Storefront theme and send us the screenshot of the label that should be on your site for better understanding.

    2) Provide us with the WP Dashboard and FTP access. We’ll check the issue in more detail.

    Regards

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