After each theme update, my translated language disappears.

This topic has 2 replies, 2 voices, and was last updated 12 months ago ago by Rose Tyler

  • Avatar: infomrprod
    infomrprod
    Participant
    October 19, 2023 at 14:17

    After each theme update, my translated language disappears.
    Today was a Core update and my language is gone. Completely gone. I can’t press sync? I have to add the language again and translate. Why does it disappear?
    I have gone through all the guides and videos.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2023 at 14:35

    Hello, Infomrprod,

    Thank you for contacting us and for using XStore.

    Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
    plugins, like Core plugin, in /wp-content/languages/plugins folder, then you will not lose translation after the update.

    We would recommend doing a backup of all the files before any update.
    Some hosting providers do regular backups for customers.

    Kind Regards,
    8theme team

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