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After each theme update, my translated language disappears.

This topic has 2 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Rose Tyler

infomrprod

Participant

October 19, 2023 at 14:17

After each theme update, my translated language disappears.
Today was a Core update and my language is gone. Completely gone. I can’t press sync? I have to add the language again and translate. Why does it disappear?
I have gone through all the guides and videos.

Please, contact administrator
for this information.

#370826 Copied Theme version: .1.0

1 Answer

Rose Tyler

Support staff

October 19, 2023 at 14:35

Hello, Infomrprod,

Thank you for contacting us and for using XStore.

Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
plugins, like Core plugin, in /wp-content/languages/plugins folder, then you will not lose translation after the update.

We would recommend doing a backup of all the files before any update.
Some hosting providers do regular backups for customers.

Kind Regards,
8theme team

#370829 Copied
Tagged: best selling woocommerce, language disappearance, language restoration, theme translation issue, update troubleshoot, woocommerce themes update
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