Advanced Stock now showing in Catalog mode

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Golden Eagle
    Shehzad Ghazi
    Participant
    January 25, 2023 at 04:59

    Hello, I am sorry if it has been asked, but I search and didnt find out.

    our site is login based only, we like to show stock so it encourage people to register for b2b site

    so we switched on catalog mode, login to view prices kind of setup
    and turn on the advance stock, because without advance stock, prices on the home page was now showing till you go inside the product.

    so after turning the advance stock, home page stock is showing, now the stock inside is not showing,

    because we send the mailchip, and link directly to product so when customer open the direct link, the advance stock doesnt show.
    is its how it suppose to work?, or may be some plugin is blocking the stock shown in product

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2023 at 12:23

    Hello, Shehzad Ghazi

    Please provide us with FTP access, so we can check the situation more deeply.

    To provide FTP access, please contact your hosting provider for assistance.

    We look forward to helping you resolve this issue.

    Best Regards,
    8Themes Team

    Avatar: Golden Eagle
    Shehzad Ghazi
    Participant
    January 25, 2023 at 14:44

    It’s here

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2023 at 15:38

    Hello, Shehzad Ghazi

    The mentioned situation is not a bug.
    The stock status is generally displayed together with the add to cart form ( they are in the same file) on single product page. Therefore, when the catalog mode is enabled, the add to cart form is blocked and the stock status can not be displayed (even if it is a simple stock status displaying – https://prnt.sc/KrPLztTIsA4m ).
    If you want to change the current situation, then the desired result requests additional customization in files, that are outside the scope of our basic support, sorry.

    Best Regards,
    8Themes Team

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