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Adding New Custom Icons To The XStore Theme

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

zibby

Participant

April 3, 2024 at 09:36

Hello

When trying to add a new pack of custom icons in a zip format I always get

“The zip file provided is not supported”.

Impossible to add new custom icons.

Regards

Files is visible for topic creator and
support staff only.

#389806 Copied Theme version: 9.2.9

1 Answer

Rose Tyler

Support staff

April 3, 2024 at 10:29

Hello, Zibby,

We appreciate you taking the time to contact us regarding the issue you are experiencing.

As a preliminary step, we kindly request that you activate the default WooCommerce theme, Storefront, and observe its functionality. This will help us determine whether the problem is associated with our theme or if it originates from another source.

Should the issue persist while using the Storefront theme, it may be advisable to reach out to the Elementor support team for further assistance.

We are here to support you through this process, so please do not hesitate to get in touch if you have any additional questions or require further guidance.

Best Regards,
8Theme’s Team

#389814 Copied
Tagged: adding new icons, custom icons, ecommerce templates, woocommerce customization, wordpress themes, wordpress woocommerce, xstore theme
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