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Add to basket missing, from simple products

This topic has 2 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

  • Avatar: ryan@rrwebdesign.co.uk
    ryan@rrwebdesign.co.uk
    Participant
    August 29, 2023 at 16:14

    Hi,

    for some reason, the add to basket on single product isn’t working correctly,

    I can’t figure out why,

    on the beachwear-vintage you get an error code saying Sorry, this product is unavailable. Please choose a different combination.

    but all options on the variation are correct

    Please, contact administrator
    for this information.
    #366050 Copied Theme version: 9.1.13
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2023 at 07:09

    Hello,

    Thank you for contacting us and for using XStore.

    We’ve added a screenshot in the Private Content area. Please check it.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #366087 Copied

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