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Accordion Tabs in Product Pages are not formatted correctly and content cannot be edited

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

Safe Desires

Participant

April 11, 2024 at 01:53

In the mobile version of my site, the “Description” tab is cut off. I also need to know how I can change the content of the Description and Additional Information Tabs. In my site, it’s also showing Custom Tab 01 and 02 + Single Product Custom tab. They are not displaying on the product page and I also would not know where they would be edited.

Please, contact administrator
for this information.

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#391143 Copied Theme version: 9.3.5

1 Answer

Rose Tyler

Support staff

April 11, 2024 at 09:35

Hello, Safe Desires,

Thank you for reaching out to us with your concerns regarding the mobile version of your site.

You are using the new Single Product Builder with Elementor – https://xstore.helpscoutdocs.com/article/190-xstore-single-product-builder-with-elementor , so you can change the Tabs style from horizontal to vertical https://prnt.sc/aoKdaQHLYtpi

Description tab content can be edited here – https://prnt.sc/DxAm6Fwa0rjf

The additional information tab comes from WooCommerce.
Please note that the “Additional Information” tab will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked). If you try to apply a change to that tab and if the product does not have weight, dimensions or attribute, you will get an error message similar to : Warning: call_user_func() expects parameter 1 to be a valid callback, no array or string given in /mysite/wp-content/plugins/woocommerce/templates/single-product/tabs/tabs.php on line 35 In that case, you have to use WooCommerce conditional tags:
has_attributes()
has_dimensions()
has_weight()
https://woocommerce.com/document/editing-product-data-tabs/#section-6
Contact support of WooCommerce to get further details – https://wordpress.org/support/plugin/woocommerce/

Custom Tab 01 and 02 – currently they come from an old single product builder in Theme Options > WooCommerce (Shop) > Single Product Builder > Tabs ( we plan to improve it in next theme updates ).

Single Product Custom tab – https://prnt.sc/0lfcc6x76yaF

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#391170 Copied
Tagged: correct accordion tabs formatting, edit wordpress product pages, fix woocommerce templates, improve wordpress accordion tabs, optimize woocommerce product pages, troubleshoot woocommerce accordion tabs, wordpress woocommerce templates solutions
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