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Access Old Tickets or Re-Add Fields on Checkout page

This topic has 2 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

  • Avatar: organics
    organics
    Participant
    January 28, 2016 at 12:57

    I submitted a ticket in your old support system maybe 2+ years ago asking how to remove the billing details. Is there a way to see that ticket?

    If not please can you tell me how to add all the fields again because we now want to accept credit cards? We removed all but email and password fields as we sell digital downloads. Now we need all the fields back for credit card payments.

    Please can you give me separate instructions for removing the Shipping section as that may not be needed.

    Thank you

    Please, contact administrator
    for this information.
    #110505 Copied Theme version: 4.0 WooCommerce version: 2.4.10
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2016 at 13:24

    Hello,

    As I see you’re using the plugin “WooCommerce Checkout Manager” where you disabled billing option. Go to Woocommerce > Checkout Manager > Billing Section and uncheck the fields you removed.

    Regards,
    Eva Kemp.

    #110511 Copied

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