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About WPML - by MlikeMind - on WordPress WooCommerce support

This topic has 54 replies, 4 voices, and was last updated 7 years, 7 months ago ago by Jack Richardson

MlikeMind

Participant

June 19, 2016 at 19:59

Hello,

I have a little issue when I upload more than 2 photos on gallery images of my product I can’t click on the right to skip the photos only the left “<” works not the “>”. It connects with the quantity button too.. It’s annoying how can I fix that please ?

look the image please : http://hpics.li/f6c6f43

Thank you.

#130236 Copied

MlikeMind

Participant

June 19, 2016 at 21:00

Also, when I click on the basket after adding a product, it stays on the same page.

#130237 Copied

Eva Kemp

Support staff

June 20, 2016 at 16:09

Hello,

Cart page doesn’t work because you didn’t set Woocommerce Cart and Checkout pages in Woocommerce > Settings > Checkout tab:
http://storage5.static.itmages.com/i/16/0620/h_1466435225_9875496_b30c2454f9.jpeg

Have you removed those pages?
If they are present select them in these settings or create the pages using Woocommerce shoercodes https://docs.woothemes.com/document/woocommerce-shortcodes/ .

We don’t recommend to update Woocommerce plugin till the theme update is released.
We suggest you to revert back to old Woocommerce version from a backup.

Ask your hosting provider support about backup on a server.

After that check your single product page.

Regards,
Eva Kemp.

#130300 Copied

MlikeMind

Participant

June 22, 2016 at 06:23

Hello,

Thank you,

I’m translating my website in English, I translated the product and categories already, but I can’t find any product in the English categories of my products I don’t know why.

Also, when you think you will make an update for the theme to solve this problem about the photos of a product (last post http://hpics.li/f6c6f43 )

#130569 Copied

Jack Richardson

Support staff

June 22, 2016 at 11:17

Hello,

Theme should be updated approximately in a week.

As I see you set French as default language.
Please refer to WPML articles:
https://wpml.org/documentation/support/translating-woocommerce-sites-default-language-english/

Also I’ve edited Permalinks settings.
Please clear browser cache and check now.

Best regards,
Jack Richardson.

#130603 Copied

MlikeMind

Participant

June 22, 2016 at 18:29

Ok thank you,

I tried to translate with the documentation you gave me.

But this things doesn’t seem to change, it stills in English even when I’m in the French version of the website.

http://hpics.li/6f8b08f

and

http://hpics.li/123f1f5

Thank you.

#130712 Copied

Eva Kemp

Support staff

June 22, 2016 at 19:49

Hello,

I’ve rescanned the theme strings in WPML settings and some strings need to be translated in String Translation http://storage7.static.itmages.com/i/16/0622/h_1466621301_8204703_e6cac41c38.jpeg . You need check “royal” domain.

Regards,
Eva Kemp.

#130724 Copied

MlikeMind

Participant

June 25, 2016 at 16:27

Hello,

Thank you,

1) I have put a landing page because I will launch my website soon so when you go to
http://www.AlHanif.net you can see the landing page.

but the thing is when I add http://www.AlHanif.net/contact for example everybody can do this and access to the website before the opening. How can I block the access of all the other pages please ?

2) Also when you will have your new update of the theme please ? Because I’m waiting for that to open because there are a lot of “design bugs” like this :

http://hpics.li/fc4cbe1

Thank you for your help!

#131094 Copied

Jack Richardson

Support staff

June 27, 2016 at 09:16

Hello,

1. Please refer to this article http://www.wpbeginner.com/plugins/how-to-restrict-wordpress-site-access-by-ip-or-logged-in-users/ or you can ask your hosting provider support how to open access only for your IP address.

2. We’ll release theme update during this week.

Best regards,
Jack Richardson.

#131156 Copied

MlikeMind

Participant

June 28, 2016 at 03:20

Great, thank you

I have a little issue, I tried to register a new account on my website to see if all the translation is ok on the registration form and it is.

But when I go to “My account” “Addresses” and I want to edit billing address or shipping address there is “State / County *” at the end and I don’t know what it is :

http://hpics.li/ccccbf4

If it means “State” or “Country” I don’t need that because I already have that on the form.
So what is it and can I remove it?

but the thing is that in my admin account when I try to edit the shipping adress for example it works fine and I don’t have “State / County” :

http://hpics.li/bc07454

Thanks

#131334 Copied

Eva Kemp

Support staff

June 28, 2016 at 09:36

Hello,

Please provide us with correct WP admin credentials in Private Content.

Regards,
Eva Kemp.

#131372 Copied

MlikeMind

Participant

June 29, 2016 at 18:12

Hello

Thank you

Please, contact administrator
for this information.

#131744 Copied

Eva Kemp

Support staff

June 29, 2016 at 19:25

Hello,

The credentials are still incorrect.
Please check them.

Regards,
Eva Kemp.

#131764 Copied

MlikeMind

Participant

June 30, 2016 at 01:41

Try this

Please, contact administrator
for this information.

#131797 Copied

Jack Richardson

Support staff

June 30, 2016 at 08:48

Hello,

“State / County” field is shown for specific countries where states are present, for example for USA state may be Arizona, California, so on http://prntscr.com/bmxkx6 .
It will be shown for Shipping Address too if country with states is selected:
http://prntscr.com/bmxlfb

Best regards,
Jack Richardson.

#131833 Copied

MlikeMind

Participant

June 30, 2016 at 14:47

Hello,

I see, Thank you but just for the “United Arabs Emirates” is it possible to modify “State / County” and put “Emirate” ?

Thank you

#131937 Copied

Jack Richardson

Support staff

June 30, 2016 at 14:51

Hello,

Unfortunately Woocommerce settings don’t have such option.

Best regards,
Jack Richardson.

#131939 Copied

MlikeMind

Participant

June 30, 2016 at 16:34

ok and do you know when your update of the theme will be released ?
because I have some major bugs here :

http://hpics.li/e6d921e

http://hpics.li/dcd7b77

And I want to open my website this Monday.

#131971 Copied

Eva Kemp

Support staff

June 30, 2016 at 16:47

Hello,

New update should be released these days.
Meanwhile you can revert back to previous Woocommerce version.

Regards,
Eva Kemp.

#131974 Copied

MlikeMind

Participant

July 4, 2016 at 17:10

Hello,

Still waiting for your new update

Thank you

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