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  mch

  Participant

  January 20, 2020 at 13:19

  Thanks, I understand and I trust your professional knowledge.

  now the host wrote back they back up daily bases for last 14 days, I suppose this should be good enough right? The next question is in case of problem, how can I upload the content and Theme using backup from on my host provider. Is it manual or I need a plug in? I have to contact my host to do that for me?

  #228583 Copied
  

  Olga Barlow

  Participant

  January 20, 2020 at 14:13

  Hello,

  Yes, daily bases backups are ok. As a rule, the client contacts the hosting provider to restore the backup and they will do it. But you need to ask these questions to your hosting provider, we are theme developers, we don’t know what provider you use and how your provider works, we have thousands of clients if we start to study moments related to clients’ hostings for every client we won’t have time to develop themes.

  Regards

  #228585 Copied
  

  mch

  Participant

  January 20, 2020 at 18:38

  Thanks alot you were a big help.

  #228594 Copied
  

  Olga Barlow

  Participant

  January 20, 2020 at 19:55

  You are welcome.

  Regards

  #228597 Copied
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