Reply 350675 to: My phone menu is not working and there is error message on mobile view

Avatar: Rose Tyler
Rose Tyler
Support staff
March 21, 2023 at 09:49

Dear, Mahsa,

Thank you for your response.

1/ Please refer to this screenshot https://prnt.sc/Z9ZoY_cQgcIs

2/ Please check now – https://prnt.sc/8XtitiLbvrwd

3/ Does it work fine when a default Woocommerce theme – Storefront is activated on your site?

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Could you tell us what webhooks are required for this plugin to be added to our theme? We recommend that you contact the support team of the plugin for advice.

4/ We’ve removed it via Header Builder.

5/ You can enable Socials via Theme options > Header Builder > Mobile menu.

6/ Please read this article – https://xstore.helpscoutdocs.com/article/89-product-images
Products Per Row can be set via Theme Options > WooCommerce > Product Catalog.

We hope this information is helpful.

Kind Regards,
8theme team

Please contact administrator
for this information.
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