Reply 349801 to: Conflict between XStore theme and YITH WooCommerce Product Add-ons & Extra Options
Rose Tyler
Support staff
March 13, 2023 at 07:52
Hello, JAG,
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
Please provide URL of the product where the problem persists. Also, provide temporary wp-admin and FTP access, and we will check what can be done to help you.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.
