Hello Alis,
We apologize for any inconvenience this may have caused. We kindly ask that you disable all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clear the cache of your browser, and then check again. It is possible that one of the additional plugins is causing the issue.
If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to further investigate and assist you accordingly.
Please note that you should take a complete backup of your site before proceeding.
Best Regards,
8Theme’s Team