Reply 336180 to: Sellers holiday mode on their store not taken into account
Tony Rodriguez
Support staff
October 11, 2022 at 06:18
Hello, @CamG,
Could you please check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make sure that the issue is from our theme or not?
If the issue will still persist with the default WordPress Theme as well then it will make sure that our theme does not have any influence on it, and in that case, you have to contact the plugin Author to fix this issue with the default Theme first and then it will automatically work fine with our theme as well.
And if the issue will not persist with the default WordPress theme, then please take the complete backup of your site and share your site WP Admin URL and Credentials with me here in the private content area of this topic, like the below-listed format, so that I will further debug it for you.
Note: I need your permission as well to debug your site which includes deactivating all the third-party plugins and on-site customization as well.
