If the option is already enabled, then we have to check it on your site, can you please share your site WP-ADMIN Login details in the below-listed format in the private content area so that we’ll check and assist you accordingly?
WP Admin URL:
WP Admin Username:
WP Admin Password:
Kindly please take the complete backup of your site, first.
And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.
Regards 8Themes Team.
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.