Hello,
1. Clear cache and check one more time. I do not see the problem – https://prnt.sc/zttcqc
2. Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check then.
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards