Try to disable all the third-party plugins, that do not come bundled with our theme.
Let us know the result.
Also, provide temporary wp-admin and FTP access.
Regards
Go To The Whole Conversation In Topic
Join 80,000+ WordPress & WooCommerce users who rely on our world-class support!
Join Now
Your request matters!If your request is taking longer than expected, please let our General Support Manager know.Contact Manager