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  john

  Participant

  October 7, 2015 at 23:56

  all the site works fine, by the way, it’s a amazing platform. Congrats.
  so, when i finish the buying with woocommerce plugin, goes to the gateway and redirect to my website again. at this moment it all ok. the issue is when i click in “my account link” the site returns the php fatal error.

  Fatal error: Call to a member function populate() on a non-object in /home/storage/a/35/b5/aquahouseonline1/public_html/wp-content/themes/royal/woocommerce/myaccount/my-orders.php on line 44

  can you help me to make a solution for this…

  thanks a lot

  Please, contact administrator
  for this information.

  #92394 Copied Theme version: 1.8 WooCommerce version: 4.3.1
  7 Answers
  

  Stan Russell

  Participant

  October 8, 2015 at 07:33

  Hello john,

  please provide us with admin and FTP credentials for your site in private content and we will check this issue.

  Regards,
  Stan Russell.

  #92409 Copied
  

  Eva Kemp

  Participant

  October 8, 2015 at 08:03

  Hello,

  Please update the theme to the latest version and Woocommerce as well.
  Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Regards,
  Eva Kemp.

  #92418 Copied
  

  john

  Participant

  October 8, 2015 at 13:54

  Hello, this the ftp and the admin credentials

  Please, contact administrator
  for this information.

  #92526 Copied
  

  Eva Kemp

  Participant

  October 8, 2015 at 13:56

  Hello,

  Please refer to my previous reply in the topic https://www.8theme.com/topic/issue-with-recent-order-in-my-account-page/#post-92418 .
  Update the theme as described in my reply and check My Account page after that.

  Regards,
  Eva Kemp.

  #92527 Copied
  

  john

  Participant

  October 8, 2015 at 18:24

  but where i find the update version of my theme? i just see the plugins

  #92595 Copied
  

  john

  Participant

  October 8, 2015 at 18:33

  i deleted the old folder Royal and place the new one and didn’t work

  #92596 Copied
  

  Jack Richardson

  Support staff

  October 8, 2015 at 18:35

  Hello,

  You can download the latest theme version here http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 (you need to be logged in with your envato account).

  Best regards,
  Jack Richardson.

  #92598 Copied
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