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  DaveClissold

  Participant

  May 4, 2015 at 17:04

  I have just updated to the latest version of the theme and am now receiving the following error

  ‘Call to undefined function et_show_promo_text() in …../themes/blanco/code/theme-settings.php on line 619’

  when trying to access the theme options, however now all the settings that I had previously set have disappeared and the site is not looking pretty like it did before

  Dave

  #61431 Copied Theme version: 3.1 WooCommerce version: 2.3.8

  6 Answers

  

  Robert Hall

  Participant

  May 4, 2015 at 17:13

  Hello,

  Please provide us with wp-admin and FTP credentials in Private Content.

  Regards,
  Robert Hall.

  #61435 Copied
  

  DaveClissold

  Participant

  May 4, 2015 at 17:32

  Please see private content

  Please, contact administrator
  for this information.

  #61442 Copied
  

  Eva Kemp

  Participant

  May 4, 2015 at 18:07

  Hello,

  I’ve reuploaded theme files.
  Please check Theme Settings now.

  Thank you.
  Regards,
  Eva Kemp.

  #61454 Copied
  

  DaveClissold

  Participant

  May 4, 2015 at 18:17

  Yes I can access the theme settings but they are now blank again and the site is not following the previous theme settings.

  #61456 Copied
  

  DaveClissold

  Participant

  May 4, 2015 at 18:28

  I have now put the old database options back in and everything is working again… Thank you

  #61459 Copied
  

  Eva Kemp

  Participant

  May 4, 2015 at 19:31

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #61478 Copied