Hello,
I am experiencing an issue with the Elementor plugin, which fails to load completely.
The editing page and content window are visible, but the widgets keep loading endlessly.
Thank you in advance for your help.
Best regards,
CS
This topic has 4 replies, 2 voices, and was last updated 1 month ago ago by Andrew Mitchell
Hello,
I am experiencing an issue with the Elementor plugin, which fails to load completely.
The editing page and content window are visible, but the widgets keep loading endlessly.
Thank you in advance for your help.
Best regards,
CS
Hello, cyrille,
Thank you for providing access. We have resolved the issue; please check.
Best regards,
8Theme’s Team
Hello Andrew,
thanks for resolving the issue. It works fine for 2 weeks.
Can you give us a feedback to understand the issue and fix it ourselves if it happens again ?
best regards
Cyrille
Hello, cyrille,
This issue is caused by problems with updating Elementor. When it is updated, its caches are not completely cleared. We have already included a fix for this in the next version of the theme. However, we advise you to monitor the behavior of the Elementor editing page after updates, especially after the automatic update of the plugin.
Best regards,
8Theme’s Team
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