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  Alex

  Participant

  August 18, 2026 at 11:08

  Hi, I was trying this Xstore Builders : Product Archives. When I edit the page it works fine, but after publishing, some of categories went missing. Is there any configuration in the Product Categories that i missed?

  Files is visible for topic creator and
  support staff only.

  #473932 Copied
  3 Answers
  

  Alex

  Participant

  August 18, 2026 at 11:09

  This is the picture when I edit the page (all the categories on the left is displayed)

  Files is visible for topic creator and
  support staff only.

  #473933 Copied
  

  Alex

  Participant

  August 18, 2026 at 11:13

  Hi, I realize that you might need a login to our wordpress site, please attach your email here, I will create an account

  #473934 Copied
  

  Jack Richardson

  Support staff

  August 18, 2026 at 11:55

  Hello @Alex,

  Please check if the following settings in your Dashboard under XStore (accessible via the top bar link) -> Theme Options are disabled:

  – Hide categories with all hidden products: https://gyazo.com/8836aab4bf12885b8dcd15050dd802fa
  – Advanced mode: https://gyazo.com/858d69168ce3df0dd0e3d8fe1c7eb09a

  If these solutions do not resolve your issues, please provide us with temporary wp-admin access in the private content.

  Best Regards,
  Jack Richardson
  The 8Theme’s Team

  #473938 Copied
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