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How can I remove the Waitlist item from the My Account menu?

This topic has 4 replies, 3 voices, and was last updated 48 minutes ago ago by Jack Richardson

plueschwerk

Participant

July 28, 2026 at 12:28

Hello XStore Support Team,

I have a question regarding the Waitlist feature in XStore.

We are setting up a WooCommerce shop with the XStore theme. In the customer account area, there is still a menu item called “Waitlist”, although the Waitlist feature is already disabled in the XStore Theme Options.

The menu item links to: ?et-waitlist-page

I have already checked:

* XStore Theme Options → Wishlist / Waitlist settings (Waitlist is disabled)
* WooCommerce → Settings → Advanced → Account endpoints (there is no Waitlist endpoint)
* Installed plugins (there is no separate Wishlist/Waitlist plugin)

The Waitlist item is still visible in the My Account menu and we would like to remove it completely.

Could you please tell me where this menu item is generated and how we can disable or remove it?

Thank you very much for your help.

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3 Answers

Rose Tyler

Support staff

July 28, 2026 at 13:10

Hi,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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plueschwerk

Participant

July 29, 2026 at 10:26

Hello,

thank you for your quick reply.

As requested, we have created a temporary WordPress administrator account for you. The login credentials have been provided in the private content section below.

Best regards

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Jack Richardson

Support staff

July 29, 2026 at 13:24

Hello @plueschwerk,

Please check now. The Waitlist feature has been enabled on your Sales Boosters page. We have now disabled it, so you can verify. For more details about our Sales Boosters, please visit: https://www.8theme.com/documentation/xstore/xstore-features/sales-booster/

Best regards,
Jack Richardson
The 8Theme’s Team

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