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Cart has disappeared. Customers unable to checkout

This topic has 4 replies, 3 voices, and was last updated 46 minutes ago ago by Tony Rodriguez

Buhle

Participant

June 16, 2026 at 10:17

Good day
The header has disappeared on homepage and shop on desktop and the cart has disappeared from the mobile menu. Please assist urgently as I am currently running a sale and customers are unable to check out.
Thank you

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3 Answers

Ayan Rahman

Support staff

June 16, 2026 at 12:06

Hi,

Thank you for reaching out to us.

Please go to Header Builder and make sure that the header template is applied for the entire site – https://gyazo.com/eebab8288153499740deb6fe77eb3655

Warm Regards,
The 8Theme Team

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Buhle

Participant

June 16, 2026 at 12:30

Thanks for the support! My topic “Cart has disappeared. Customers unable to checkout” has been successfully resolved.

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Tony Rodriguez

Support staff

June 16, 2026 at 12:30

Dear Buhle,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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Cart has disappeared. Customers unable to checkout

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