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Cpu uses 100% after theme and pro element update.

This topic has 3 replies, 2 voices, and was last updated 6 minutes ago ago by Arka Sarkar

Arka Sarkar

Participant

June 4, 2026 at 15:26

Hi, after update theme and pro elements my website is not loading properly. every few minutes it gets 500 error or critical error. my cpu resources is hitting 100%. i read all comments and got many users are facing this problem. so i deactive a few pluging so that cpu does not get hit 100%. please view my website and help me fix it.

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2 Answers

Andrew Mitchell

Support staff

June 4, 2026 at 16:26

Hello, Arka Sarkar,

Thank you for reaching out to us. We are sorry to hear about the difficulties you are experiencing after updating the theme and Pro Elements. Please provide us with temporary WordPress admin and FTP access in a private message so that we can check the issue directly on your website.

In the meantime, please make sure that your theme, plugins, and WordPress core are all updated to their latest versions, and clear any cache after updates. Deactivating unnecessary plugins is also a good step to reduce CPU usage.

Once we receive the access details, we will investigate the cause of the 500 and critical errors and assist you in resolving them as soon as possible.

Best Regards,
8Theme’s Team

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Arka Sarkar

Participant

June 4, 2026 at 19:18

you can see after deactivated the pro elements plugins cpu usage drops drastically.

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