Product images not loading in gallery and shop loop (only visible via lightbox/zoom)

This topic has 2 replies, 2 voices, and was last updated 5 minutes ago ago by Jack Richardson

  • Avatar: lukabp
    lukabp
    Participant
    May 7, 2026 at 17:35

    Hi,

    I’m having an issue with product images on my website. The images are not appearing in the product gallery on the single product page, nor in the “Recommended Products” (Predloženi Proizvodi) section. Instead of the images, I only see broken image icons or empty spaces.

    Interestingly, when I click on the “magnifying glass” (zoom/lightbox) on the product page, the image shows up perfectly fine in the popup. This suggests that the image files exist, but they are not being rendered correctly in the standard gallery containers.

    Could you please check if this is a conflict with the theme’s lazy loading feature or if there is a specific setting I need to adjust?

    Looking forward to your help.

    Best regards,
    Luka

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 8, 2026 at 06:03

    Hello @lukabp,

    Based on your description, it appears that the images are not being displayed because they have been removed from your server. This issue is not related to any configuration in our theme. We recommend regenerating the thumbnails using a tool such as https://wordpress.org/plugins/force-regenerate-thumbnails/.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Content is visible for topic creator and
    support staff only.
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.