CPU USAGE hitting 98% to 100% IN CAPNEL AND ERROR 503

Hello @issafineboy,

Thank you for creating a separate topic for your question.

Could you please clarify which steps from our previous suggestions you have already implemented, as mentioned in your next reply here: https://www.8theme.com/topic/excessive-cpu-usage-of-the-theme-xstore-lately-urgent/#post-469153? This will help us understand which optimization measures have already been applied on your server and website caching improvements.

Upon reviewing your site configuration, we noticed that a caching plugin has not yet been installed or configured, and no CDN has been enabled, also even though we previously recommended these steps to improve your website’s performance.

Additionally, from time to time your web-site has 503 error (https://gyazo.com/e3fac03dcf69b065d7dc33a2e04d95ed) that is not related to our theme but rather to hosting configuration, so you need to contact to your hosting provider with such request (more information: https://developer.mozilla.org/en-US/docs/Web/HTTP/Reference/Status/503)

Please note that we do not provide additional customization through our support forum. If you require professional assistance with site optimization, we kindly suggest contacting our customization team, as this service is beyond the scope of our standard support.

Useful topics:
https://www.8theme.com/topic/severe-website-speed-issue-despite-litespeed-optimization-and-minimal-plugins/#post-468650
https://www.8theme.com/topic/product-image-display-issue-after-patch-update/#post-468564

Best regards,
Jack Richardson
The 8Theme’s Team

Hi,

Private Content area

Warm Regards,
The 8Theme Team