The dropdown menu on the mobile version does not expand when tapped

Hello, yunqu,

Thank you for contacting us. We have released patch No. 9719803, which resolves this issue. Please install it through the patch system.

Best regards,
The 8Theme Team

Hi,

You’re welcome!

Warm Regards,
The 8Theme Team

Hello, yunqu,

Thank you for your question. To ensure that out-of-stock products remain in your website’s catalog but are not visible on the front end, please adjust the stock display settings in your WooCommerce configuration. You can do this by navigating to WooCommerce > Settings > Products > Inventory and selecting the option to hide out-of-stock items from the catalog. This way, the products will stay in your database but will not appear to customers until they are back in stock.

If you need further assistance, please let us know.

Best Regards,
8Theme’s Team

Hello, yunqu

Thank you for reaching out to us. We are sorry to hear about the high CPU usage issue you are experiencing after installing our template.

Please note that using Elementor may additionally increase the server load. We also recommend paying attention to the use of extra plugins, as well as cache and CDN settings.

To assist you better, please provide the following details:
– The name and version of the template you are using
– Your WordPress and PHP versions
– A list of active plugins on your website

In the meantime, we suggest checking for any unnecessary plugins or scripts that may be running in the background, clearing your cache, and ensuring that your hosting environment meets the template’s requirements.

Once we receive the requested information, we will investigate the issue further and suggest the best solution.

Best regards,
8Theme’s Team

Hi,

Thank you for reaching out to us.

To resolve the issue with the content being obscured by the top navigation bar, please disable the Header Overlap option. You can find detailed instructions here: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/
If you would like to have different header settings for different pages, this is also possible using the Header Builder.

Warm Regards,
The 8Theme Team

Hello, yunqu,

Thank you for your message. To configure the age verification pop-up so that it appears only once when a customer first visits your homepage, please follow these steps:

1. Go to Theme Options > Age Verification in your WordPress dashboard.
2. Enable the Age Verification Popup option.
3. In the Display Settings, select Show on Homepage Only*
4. Enable the Remember User Choice or Show Once per Session/Visit option (depending on your theme version). This will ensure the pop-up appears only once for each visitor.
5. Save the changes and clear your website cache.

After completing these steps, the age verification pop-up will appear only once when a user first lands on your homepage.

Best Regards,
8Theme’s Team