Return to previous page

XStore “Product Price” Widget Not Displaying WooCommerce Prices

This topic has 6 replies, 2 voices, and was last updated 22 hours, 17 minutes ago ago by Jack Richardson

Andrés C

Participant

April 3, 2026 at 05:52

Hi, I’m experiencing an issue with the XStore theme.

The problem is that the “Product Price” widget from XStore is not displaying the price of WooCommerce products. However, the default WooCommerce/WordPress product price element works correctly.

What’s strange is that this was working fine on my staging/test site before, but now it no longer shows the price when using the XStore widget.

Has anyone experienced this issue or knows what might be causing it?

Thanks in advance!

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#468240 Copied

5 Answers

Jack Richardson

Support staff

April 3, 2026 at 07:05

Hello @Andrés C,

Please provide us with the correct wp-admin access if you would like our assistance in checking your issue.

Additionally, the price may not be displayed if the corresponding widget is disabled in the Elements Manager (https://elementor.com/help/element-manager/) or if you are using third-party plugins that modify product prices. We kindly ask you to disable all third-party plugins and check again.

Best regards,
Jack Richardson
The 8Theme’s Team

Content is visible for topic creator and
support staff only.

#468245 Copied

Andrés C

Participant

April 3, 2026 at 07:12

Hello Jack,

Apologies for the inconvenience.

Could you please try again using the wp-admin access provided?

Additionally, I noticed that the price is correctly displayed on products that have a discount applied. The issue seems to occur only with products that do not have a discount.

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#468247 Copied

Jack Richardson

Support staff

April 3, 2026 at 09:52

Please, check private content.

Content is visible for topic creator and
support staff only.

#468260 Copied

Andrés C

Participant

April 3, 2026 at 10:40

Please, check private content.

Content is visible for topic creator and
support staff only.

#468262 Copied

Jack Richardson

Support staff

April 3, 2026 at 13:05

Hello @Andrés C,

Thank you for updating the details.

Could you please install all the latest XStore patches on your website and check again?
The latest patch (#9717655) was released to resolve the issue you reported.

You can find detailed instructions here: https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/

Best regards,
Jack Richardson
The 8Theme’s Team

#468271 Copied
Viewing 6 results - 1 through 6 (of 6 total)