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Portfolio Grid Page with Category Filters

This topic has 2 replies, 2 voices, and was last updated 4 hours, 58 minutes ago ago by Ayan Rahman

Enduratex

Participant

March 28, 2026 at 03:35

Hello,
https://enduratex.site/portfolio/
We have a page with a portfolio grid + category filters.
This page has been working perfectly, unchanged, for more than 6 months.

Recently the behavior changed:
1. Load the portfolio page.
2. Select any category filter.
3. Grid items change due to the filter.
4. All grid item images get replaced with a blank “XStore Placeholder” thumbnails.
5. Force a refresh on the page with a filter selected, portfolio grid items load with all images shown correctly again.

Screenshots Attached:
Image 1: Portfolio page when it 1st loads
Image 2: Choose any filter ( images disappear )
Image 3: Refresh the page with filter ( images reappear )

I look forward to your feedback on this problem.

Thank You!

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1 Answer

Ayan Rahman

Support staff

March 28, 2026 at 09:45

Hi,

Thank you for reaching out to us.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Warm Regards,
The 8Theme Team

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