Mobile panel not working after setup in xstore

Hi,

Thank you for reaching out to us.

As far as we can see, everything is working correctly for logged-in users (admin), and the mobile panel is not displayed only for non-logged-in users. This indicates it is a result of caching. You need to clear the cache so that all users, not only logged-in ones, can see the updated, non-cached version.
If you are unable to clear the server cache yourself, please contact your hosting provider for assistance. After clearing the cache, everything should work properly.

Warm Regards,
The 8Theme Team

Hello, zirosugar,

Thank you for your message.

We have noted your concern regarding the website speed and performance score. Please note that while the WPMUDEV cache plugin is a good option, you may also consider using plugins such as WP Rocket or W3 Total Cache for improved optimization. Unfortunately, we do not provide configuration files, but you can refer to the official documentation of the selected plugin for detailed setup instructions.

Regarding the “Add to Wishlist” feature causing the page to reload, please ensure that you are using the latest version of the theme and all related plugins. If the issue persists, kindly provide us with temporary admin access in a private message so we can check the configuration and assist you further.

Best Regards,
8Theme’s Team

Hello, zirosugar,

Thank you for providing access. The issue with your wishlist is related to the scripts responsible for it not loading on the website. It appears that you have enabled script merging in your cache settings, but the merged script file is not being loaded on the site.

Please review the attached screenshots. We recommend temporarily disabling all caching and CDN services, if any are active.

Additionally, please refer to the following articles that explain how to improve your website’s performance:

https://www.8theme.com/documentation/xstore/troubleshooting/the-ultimate-2025-guide-to-boosting-wordpress-speed-with-xstore-theme/

https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Best regards,
8Theme Team