Sidebar Visibility Issue on Cart, Checkout, and My Account Pages After Widget Removal

This topic has 23 replies, 4 voices, and was last updated 3 weeks, 4 days ago ago by MKT

  • Avatar: MKT
    MKT
    Participant
    January 12, 2026 at 16:06

    I am experiencing an issue where the sidebar continues to appear on the Cart, Checkout, and My Account pages, even after removing all widgets from the sidebar widget area under Appearance → Widgets.

    Steps Taken:

    Removed all widgets from the sidebar widget area

    Verified that no widgets are assigned to the sidebar

    Checked the affected pages individually (Cart, Checkout, My Account)

    Current Behavior:

    The sidebar is still visible on the Cart, Checkout, and My Account pages

    When I switch these pages to use a full-width template, the sidebar is removed, but the page titles at the top also disappear

    Assistance Needed:
    I need guidance on how to properly remove the sidebar from these specific pages while keeping the page titles intact.

    22 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 12, 2026 at 18:45

    Hello @MKT,

    You can try setting the “Sidebar position” to “Without” in the page options in the backend (https://prnt.sc/ZV2tMk8fkYPB) and then check if the issue is resolved. If the problem persists, please provide temporary wp-admin access in the private area so that we can investigate the issue from our side.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: MKT
    MKT
    Participant
    January 14, 2026 at 10:21

    Thank you — that worked.

    I have another question:

    I’m using the multi-step layout for the cart/checkout page. I can’t seem to find an option to change the header navigation text color and the cart/checkout background color.

    Addditionally, I don’t need the SKU to be displayed on the cart page. How can I remove it?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 14, 2026 at 13:23

    Hello @MKT,

    To modify the background color of the header, please navigate to “Theme Options → WooCommerce → Cart/Checkout Advanced Layout” section (https://gyazo.com/3867bc4cef14bcb5462e11e7500c5906).

    To change the text color of the navigation in your header on the Cart and Checkout pages, please use the following custom CSS:

    .cart-checkout-nav-simple a {
        color: #fff;
    }
    .cart-checkout-nav-simple a.active,
    .cart-checkout-nav-simple a:hover {
        color: green;
    }

    For more details, please refer to our documentation:
    https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

    If you would like to hide the SKU for each product in the cart page table, you can do so in the “Cart Page Widget” from Elementor editor of Cart page (https://prnt.sc/DK4GCpBhogBq).

    We kindly suggest separating your questions into different topics to help us provide more efficient and accurate support for each request.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: MKT
    MKT
    Participant
    January 14, 2026 at 15:21

    Thank you for your response.

    as regards the ‘Theme Options → WooCommerce → Cart/Checkout Advanced Layout’ the container background i want changed, not the header, i wasn’t referring to the header background color but the main content area background color.
    that’s what i want changed to match my brand

    https://prnt.sc/_Gkw8A_UaHf_

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 14, 2026 at 19:30

    Hello @MKT,

    Please try using the following custom CSS to change the background of the content on your cart and checkout pages:

    body.cart-checkout-multistep {  
        --et_container-bg-color: #f3f4ff;  
    }

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: MKT
    MKT
    Participant
    January 23, 2026 at 15:29

    1. how do i activate this bottom product nav on my website product page?
    https://prnt.sc/xLZWgOM1IZr3

    2. Product grid images appear blurry
    In my product grid widget, the images look like low-resolution thumbnails.

    When I switch to a custom image size, the images become sharp but no longer respect the size set in Elementor.

    Could you provide instructions to fix both issues?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 23, 2026 at 16:42

    Hi,

    Thank you for reaching out to us.

    1. To activate the bottom product navigation on your product page, please go to Single Product Builder > edit template > add the Sticky cart https://prnt.sc/2lxkvCoA21-X

    2. Regarding the blurry product grid images, please check the image size settings under Theme Options > WooCommerce > Product Images and make sure the selected image size matches the one used in your Elementor widget. After adjusting the sizes, regenerate your thumbnails using a plugin such as Regenerate Thumbnails to ensure all images display correctly.
    Read more – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ and https://woocommerce.com/document/fixing-blurry-product-images/

    If the issue persists, please provide temporary admin access in a private message so we can check your settings directly.

    Best Regards,
    8Theme’s Team

    Avatar: MKT
    MKT
    Participant
    February 6, 2026 at 09:53

    how do i remove the search bar in the mobile hamburger menu?

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 6, 2026 at 11:27

    Hi,

    Thank you for reaching out to us.

    To remove the search bar from the mobile hamburger menu, please navigate to XStore Builders > Header Builder with Elementor > edit template > Mobile menu element settings > Items > https://prnt.sc/VCzdW2E7mcf2

    Warm Regards,
    The 8Theme Team

    Avatar: MKT
    MKT
    Participant
    February 9, 2026 at 12:54

    Thank you.
    I am not sure if it is just me, but I noticed that after your most recent update, inserting template parts from the XStore Studio library no longer works.
    Could you please look into this? It is not working on my website.

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 9, 2026 at 13:31

    Hi,

    Thank you for reaching out to us.

    Please go to Elementor > Settings > Features > Flexbox Container > change the value to “Active”, then try to import.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: MKT
    MKT
    Participant
    February 9, 2026 at 14:24

    i have created login and access and shared with you.
    try importing the section i pointed at from the image

    https://prnt.sc/Ypv3R25Q6lve

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 9, 2026 at 16:00

    Hello, MKT,

    Thank you for providing access. We have made the necessary changes. Please check and confirm whether the issue has been resolved.

    Best regards,
    The 8Theme Team

    Avatar: MKT
    MKT
    Participant
    February 9, 2026 at 16:41

    no, it’s not.
    please test it by importing this template just to be sure, because it still isn”t working

    https://prnt.sc/Ypv3R25Q6lve

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 10, 2026 at 11:41

    Hi,

    Thank you for reaching out to us.

    Please try to import this template file – https://fex.net/uk/s/xyrxvvp

    Warm Regards,
    The 8Theme Team

    Avatar: MKT
    MKT
    Participant
    February 13, 2026 at 13:03

    thank you, but there are still other templates aside that one that can not be imported from the xstore templates, perhaps you might want to look into a permanent fix for that.

    also, where can i find the option to edit the hover colours for products added to cart in the cart pop up???

    https://prnt.sc/KBmkf-e7VPKS

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 13, 2026 at 15:19

    Hello @MKT,

    Please provide us with the specific templates you are experiencing issues with during the import process, as each template may have different causes for such issues. This will allow us to review the requested templates and assist you accordingly.

    Regarding your question about hover options, could you please clarify which elements you would like to modify on hover? It appears that the settings you are requesting may not be available in the current widget, so you may need to implement your request using custom CSS snippets.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: MKT
    MKT
    Participant
    February 13, 2026 at 15:45

    https://files.fm/u/jv36rzr8yt

    this is a video recording of the hover color i want changed. i can’t find the option in the customizer or header setting for the cart

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 13, 2026 at 16:18

    Hello @MKT,

    Since you are using the header builder based on Elementor, the settings from the Customizer do not have any effect. Regarding the overlay color, there is no such setting available, but we have added a custom CSS snippet for you in the Shopping widget (https://prnt.sc/eke_AtmSr5lo) of the header content:

    selector .product_list_widget:not(.swiper-wrapper) li:hover {  
        background: rgba(255,255,255,.2);  
    }

    Frontend result: https://prnt.sc/f_dytOQQNuHa

    Please check it now.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: MKT
    MKT
    Participant
    February 13, 2026 at 16:59

    I have, thank you very much for the help.
    Just another minor issue, the quantity inputs aren’t visible as they have white texts too. can you share a custom css to make those visible?

    https://prnt.sc/T4t9l_mMP-t0

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 13, 2026 at 17:46

    Hello @MKT,

    The task has been completed. Please check it now.

    We added the following custom CSS snippet in the Shopping Cart widget:

    selector {
        --et_inputs-bg-color: transparent;
    }

    Additionally, you manually added the following custom code (https://prnt.sc/9wgk6A4HtMdp) in “Customizer → Additional CSS” (https://prnt.sc/t4or9bVy2-Xq), which is causing incorrect spacing.
    Please resolve this issue on your side, as it was implemented by you or your developers.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: MKT
    MKT
    Participant
    February 16, 2026 at 10:22

    Thank you.
    i’ve removed the code.
    everything looks great.

    appreciate the help

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The issue related to '‘Sidebar Visibility Issue on Cart, Checkout, and My Account Pages After Widget Removal’' has been successfully resolved, and the topic is now closed for further responses

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