Where is the “recently viewed items” section

This topic has 7 replies, 3 voices, and was last updated 1 month ago ago by Jack Richardson

  • Avatar: sk
    sk
    Participant
    December 23, 2025 at 15:28

    On the product page there is one section named “recently viewed items”. where can i find that section to edit.. there is one static block with this name and i edited it but that’s not showing up on the product page.. kindly check the attached image and our product page too.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 23, 2025 at 15:49

    Hi,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: sk
    sk
    Participant
    December 23, 2025 at 16:45

    pls find the details

    Please contact administrator
    for this information.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 23, 2025 at 17:03

    Hi,

    We appreciate your prompt response.

    Please go to XStore Builders > Single Product Builder with Elementor > edit template > https://prnt.sc/j7fJ6s0IlzRN

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2025 at 17:12

    Hello @sk,

    Please follow the video below:
    https://gyazo.com/0c1086dcf2116247b3685824d154c37c

    Additionally, you can add the shortcode of the mentioned static block on your single product template. You can now check it then on the frontend: https://prnt.sc/GjBT_hQbnjHj and customize the content of the existing sections on your single product page.

    But the area that was previosly added on your single product content can be edited from XStore Builders -> Single product builder -> Go to builder (Elementor) -> https://prnt.sc/2SulZUJbXL-m. More information about Single product builder you can find on our documentation: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: sk
    sk
    Participant
    December 27, 2025 at 07:26

    I edited the product template with elimentor as suggested but now when i added the reviews section on the product page using elimentor template then the “advanced product reviews” and “customer image reviews” from sales booster are not showing up on the product page reviews section

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 27, 2025 at 14:05

    Hello @sk,

    The advanced review feature will be automatically applied to your product reviews; however, it will only function for products where customers are allowed to leave reviews. Currently, your settings permit only customers who have purchased the product to submit reviews (see: https://prnt.sc/hO5JPzWs3hWv). If you enable reviews for all customers, the design will display correctly (see: https://prnt.sc/zeajQwzaZTLZ).

    Please also note that the review statistics section will appear only when there is at least one review for the product.

    Best regards,
    Jack Richardson
    8Theme Team

  • Viewing 7 results - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.